Spam Filter Software


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Norton AntiSpam


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Startup Norton AntiSpam

  2. Click the Status & Settings tab

  3. Click AntiSpam

  4. Click Configure

  5. Click Allowed List tab

  6. Click Add button

  7. In the 'Email Address' box, enter

  8. Click OK

  9. Click OK


Trend Micro


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:


If you received an email message that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occuring in the future.


The Anti-Spam Toolbar detects spam by looking for certain keywords in the email's subject or body and matching it with the anti-spam pattern file. Occasionally, it may detect what you consider legitimate email as spam.


To prevent this from occurring you can do either of the following:

  1. Add the sender to the list of Approved Senders

  2. Decrease the Spam Email Filter Strength


Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference when we develop our spam database, and it may not have an effect on how the toolbar detects spam.


Add the sender to the list of Approved Senders

  1. Open Microsoft Outlook or Outlook Express.

  2. Click the Spam Mail folder then select the legitimate email detected as spam.

  3. Click Approve Sender on the toolbar.

  4. Click Yes when the confirmation message appears.


Decrease the Spam Email Filter Strength

  1. Open Microsoft Outlook or Outlook Express.

  2. Click Trend Micro Anti-Spam then click Settings.

  3. On the Spam Filter tab, move the slider bar to select a lower filter strength.

  4. Click OK to save your settings.


McAfee Spamkiller


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Select Friends from the McAfee SpamKiller sidebar.

  2. Click Add a friend.

  3. Make sure All users at a domain is selected under Friend type:

  4. Type the domain name you want to whitelist under Address:

  5. To whitelist all our newsletters, type

  6. Optionally, enter a to help you recognize the domain under Name:

  7. Click OK.

  8. Click OK.


Barracuda Networks


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:


The Barracuda Spam Firewall is a popular spam filtering solution. Barracuda uses several algorithms and processes to determine whether emails are spam. Occasionally, it will mark a legitimate message as spam. There are two methods to whitelist email senders so that the firewall will not quarantine future email.


Whitelist Quarantined Senders

  1. Open your email client. Barracuda should send you a summary each day listing quarantined items. Choose the most recent Barracuda email message.

  2. Locate the email from and the sender email address that you do not want quarantined in the future. Click on the word "Whitelist," which is in green print to the right of the email title. This will open your list in a web browser.

  3. Click the box to the left of the email that you would like to whitelist. At the top of the page, click "Whitelist." Barracuda will not block or quarantine the sender whose email address appears on the whitelist.


Whitelist Senders and Domains

  1. Open your web browser. Navigate to your company's Barracuda firewall homepage.

  2. Click on the "Block/Accept" tab.

  3. Choose "Sender Domain Block/Accept." Enter the domain name from to whitelist. For example, you can enter aol.com to allow all AOL addresses. You may enter a comment to remind you why you allowed this domain. Click "Add."

  4. Click your mouse on the "Email Sender Block/Accept" tab. Enter the email address of an individual sender that you want to whitelist, such as "" Include a comment. Click "Add." In the future, Barracuda will not block emails from this sender.


Cloudmark SpamNet


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Select Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook.

  2. Click Advanced.

  3. Go to the Whitelist tab.

  4. Click the Add button.

  5. Type:

  6. Click OK.

  7. Click OK.

  8. Click Yes.

  9. Click OK.


Mailblocks


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Click the Addresses tab.

  2. Click New.

  3. Type:

  4. Make sure 'Accept Mail From This Address' is selected under Receiving Options.

  5. Uncheck 'Display in People Picker' under Other options.

  6. Click Submit.

  7. Click OK.


MailShield


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Click Friends from the toolbar.

  2. Click Add.

  3. Type:

  4. Click OK.


MailWasher


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Click Tools, then Blacklist & Friends.

  2. Click Add... on the right, the Friends list side.

  3. Make sure Plain email address is selected.

  4. Type:

  5. Click OK.

  6. Click OK.


Oddpost


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Check your 'Probably Spam' folder.

  2. If you see that was incorrectly filtered out

  3. Select it

  4. Click the 'Move to Inbox and Mark as Not Spam' button.


SpamAssassin


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server

  2. whitelist_from

  3. Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.


SPAMfighter
 


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Highlight the email from with the email address to Whitelist.

  2. Click "More" in the SPAMfighter Toolbar and select "Whitelist".

  3. Here you can choose if you want to Whitelist the email address or the whole domain.

  4. To be sure that all emails from people in your Outlook contacts get through to you, you can import and Whitelist them.


To do this, follow these steps:

  1. Click "More" in the SPAMfighter toolbar.

  2. Then "Options"

  3. Then "Filter settings"

  4. Then "Blacklists & Whitelists"

  5. Then "Whitelist email address"

  6. Then "Import".

  7. Select your 'Address Book' and click on "Check all"

  8. Click "Add"

  9. Click "Apply"


If you get a pop-up box offering you to upgrade to SPAMfighter Pro it is because you have exceeded the limit of 100 addresses. You can fix this by buying SPAMfighter Pro or by deleting some of the addresses in your Black/White list. If you want delete addresses, please go to:

  1. Click More" in the SPAMfighter toolbar.

  2. Then "Options"

  3. Then "Filter settings"

  4. Then "Blacklists & Whitelists"


ChoiceMail


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Open ChoiceMail

  2. Click on the Senders tab

  3. Choose "Approve another Sender"

  4. Type in the sender email address

  5. Click on OK


SpamButcher
 


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Click the Configure button.

  2. Go to the Known Senders tab.

  3. Click Add under 'Known Good Senders and Recipients'.

  4. Type:

  5. Click OK.

  6. Click OK.


Spameater Pro 


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Click Filters from the sidebar.

  2. Click the Approved Senders tab.

  3. Click Add Filter.

  4. Type: under Address.

  5. Choose 'Full Email Address' under Address Type.

  6. Select Email Domain.

  7. Click OK.


Spam Inspector 


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Select Spam Inspector

  2. Then 'Manage Friends List' from either the Spam Inspector toolbar or from the Outlook menu.

  3. Make sure Email is selected under 'Add a New Friend'.

  4. Type:

  5. Click the >> button.

  6. Click Close.


Spam Interceptor
 


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Follow the Trusted link under > Authentication Lists.

  2. Enter the email address:

  3. Click Add.


SpamPal


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your email account follow these steps:

  1. Click on the SpamPal system tray icon with the right mouse button.

  2. Click 'Add to Whitelist' from the menu.

  3. Type:

  4. Click Add.


Spam Sleuth


To white list communications@theECOA.org  and noreply@egroups.theECOA.org on your Spam Sleuth account follow these steps:

  1. Select File, then Configure.

  2. Go to the Friends category.

  3. Make sure Active is checked.

  4. Type: on a line by itself in the entry field.

  5. Click OK.


Other Spam Filters Not List Above


If is being filtered, try adding to your Address Book or Contact list. If messages continue to be sent to your junk folder contact your ISP or spam filter application support and ask how to whitelist.